Privacy Policy

1. General Privacy


1.1 This website ([Shop.samaco.com.sa]) Website is operated by Saudi Arabian Marketing and Agencies Company Ltd. (SAMACO). By using this website, you hereby acknowledge and agree that SAMACO, in its capacity as data controller, will process any personal data entered by you on this Website in compliance with applicable laws.


1.2 The personal data you provide to SAMACO will be processed for the following purposes:

  • For contractual purposes as to execute sales or services agreements or the parts and accessories warranty obligations in the event you purchase parts and accessories; and/or
  • Subject to your express consent, to provide you with sales and/or promotional information about new products and for market research and surveys.

1.3 Your personal data will be processed for the purposes specified above using both automated and non-automated tools, in accordance with the principles of confidentiality and security measures prescribed by applicable law.


1.4 If you choose to open an account on this Website using your email address (rather than social media login), SAMACO’s web provider will collect your email address and any other information provided by you (including, without limitation, name, address and mobile number) and store this information indefinitely for purposes of creating and maintaining an account. If you then take steps to complete a finance application using the same email address, your application details will be saved to your account so you may return to complete the application later on. SAMACO may send you a follow-up email if you open an account but do not complete a finance application. By providing your name, email address, home address and/or mobile number and entering your information in a finance application, you agree that this information may be collected and stored.


1.5 Personal data is not kept for longer than is necessary for the purpose for which the data is collected as per applicable laws.


1.6 You hereby acknowledge and agree that:

  • You are providing your personal data to be processed by SAMACO for the purposes specified in clause 1.2 above; and
  • SAMACO may disclose your personal data if required to do so:

(i) by applicable laws;
(ii) at the request of any governmental authority;
(iii) at the request of the vehicle manufacturer;
(iv) in the good faith belief that such action is necessary;
(v) to comply with a legal obligation;
(vi) to protect and defend the rights or property of SAMACO or its affiliates; or
(vii) to protect SAMACO against legal liability.


2. Processing of Payment Information
2.1 Payments made on this Website to SAMACO will be processed through PayFort and Saudi British Bank (“SABB”) or such other payment gateway or process provider (each a “Payment Gateway”) which we may choose. Any payment made through the Website, and all associated details provided by you, shall be provided directly to a Payment Gateway via a secure connection. Payments may be made using a Visa or Mastercard credit or debit card in Saudi Arabian Riyals or any other currency deemed acceptable by SAMACO from time to time.

2.2 By submitting an online payment, you agree that any Payment Gateway may collect, use, store, process and transfer data received from you in order to process the payment and as required by applicable laws. You further agree that any Payment Gateway is permitted to transfer such data to any third party if required for successful completion of the payment process. In all cases, SAMACO shall comply with applicable laws related to personal data privacy. Other than as stated in clause 1.5 and as required by the Payment Gateway under this Privacy Policy, no credit or debit card details or other personally identifiable information supplied by you will be stored, sold, shared, rented or leased to any third parties.

2.3 SAMACO will preserve all records related to purchases and refunds for two (2) years from the date such purchase or refund is processed. By submitting an online payment, you agree that SAMACO may keep records of such payment for up to two (2) years and permit any Payment Gateway to examine such records.

3. Governing Law and Dispute Resolution
3.1 SAMACO is domiciled in the Kingdom of Saudi Arabia and this Privacy Policy shall be governed according to the laws of the Kingdom of Saudi Arabia.


3.2 In the event of a dispute arising from this Privacy Policy, you agree to cooperate with SAMACO in an attempt to resolve such dispute through good-faith negotiations. In the event such negotiations fail, you agree that such dispute shall be resolved by any court of competent jurisdiction in the Kingdom of Saudi Arabia.


4. Update of Policy
4.1 SAMACO reserves the right to update this policy at any time as business needs require, and you are hereby invited to visit this page to check the policy from time to time. Your continued use of the Website after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.


5. Contact Us
Communications to SAMACO concerning this Privacy Policy may be directed to:
Physical Office Address: Madinah Road, Al Faisaliah, P. O. Box 11931, Jeddah 21463
Phone: 9200 00565
Email: info@samaco.com.sa